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How do I know if my bookkeeper is doing a good job?

February 12, 20253 min read
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How do I know if my bookkeeper is doing a good job? Key Signs to Look For...

Your bookkeeper plays a crucial role in maintaining the financial health of your business. But how can you be sure that they are doing their job well? Evaluating bookkeeping performance goes beyond just checking if reports are delivered on time—it's about accuracy, compliance, efficiency, and the ability to provide valuable financial insights. In this post, we will outline the key indicators that show your bookkeeper is performing effectively and how to monitor these to ensure your business finances are in good hands.

  • Accuracy and Error Rates

A good bookkeeper maintains a very low error rate in financial records. This includes accurate data entry, correct transaction classifications, and precise reconciliations. Ideally, error rates should be below 1%, with quick correction protocols in place for any mistakes. Regularly reviewing reconciliations and bank statement matches can help detect discrepancies early and maintain financial integrity.
  • Timeliness and Efficiency

Monitoring how quickly your bookkeeper processes transactions and completes monthly close tasks is vital. Efficient bookkeepers typically process transactions within 24-48 hours and finalize monthly reconciliations within five business days of month-end. This ensures your financial data is current and ready for decision-making or reporting.
  • Compliance and Audit Readiness

Your bookkeeper should uphold high compliance standards, ensuring timely and accurate tax filings and keeping records organized for audits. The tax filing accuracy rate should be high, with minimal amendments or errors. Preparedness for audits is another sign of good bookkeeping, demonstrated by complete documentation and organized records.
  • Communication and Responsiveness

A bookkeeper who communicates clearly, promptly responds to queries, and proactively informs you of any issues or financial irregularities is an asset. Good communication fosters trust and helps avoid surprises during tax season or financial reviews.
  • Quality of Financial Reporting

Beyond basic bookkeeping, your bookkeeper should provide insightful financial reports that help you understand your business’s financial position. Reports should be clear, accurate, and delivered on time, offering actionable information for budgeting or planning.
  • Proactive Problem Solving

An effective bookkeeper identifies potential problems, such as cash flow issues or compliance risks, before they escalate. They suggest improvements in processes or flag unusual transactions, demonstrating a deeper engagement with your business health.

FAQ Section

Q: How often should I review my bookkeeper’s work?

A: Regular reviews monthly or quarterly are ideal to ensure accuracy, timeliness, and compliance are maintained consistently.

Q: What if I don’t understand financial reports from my bookkeeper?

A: A good bookkeeper should explain financial statements in clear, non-technical language and be willing to walk you through any questions.

Q: Can software help me monitor my bookkeeper’s performance?

A: Yes, cloud accounting platforms often provide dashboards and audit trails that offer transparency and allow you to track task completion and data accuracy.


Knowing whether your bookkeeper is doing a good job involves evaluating accuracy, timeliness, compliance, communication, and reporting quality. By monitoring these key performance indicators, you can ensure your financial records are reliable and support your business’s success. Partnering with a professional bookkeeping service like Gold Balance Bookkeeping means you get skilled experts dedicated to maintaining these high standards.


If you want peace of mind knowing your bookkeeping is handled by trusted professionals, contact Gold Balance Bookkeeping today at goldbalance.com.au, click the button below.
Let us help you keep your finances accurate, timely, and compliant, so you can focus on growing your business with confidence.

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I started this because I’ve seen too many businesses making decisions off dodgy books, and I know how hard it is to find a bookkeeper who actually cares.

Small businesses are the backbone of Australia, and they deserve better. To me, it’s about getting it right, not just getting it done.
It’s about working together, sorting the mess, and putting the right systems in place so you aren’t just compliant — you’re in control.

Gayle Goldberg

I started this because I’ve seen too many businesses making decisions off dodgy books, and I know how hard it is to find a bookkeeper who actually cares. Small businesses are the backbone of Australia, and they deserve better. To me, it’s about getting it right, not just getting it done. It’s about working together, sorting the mess, and putting the right systems in place so you aren’t just compliant — you’re in control.

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